Contact
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Visit us
411 S L St
Suite G
Livermore, CA 94550
Email
info@skinbykelly.com
Phone
916.813.SKIN
Hours
by appointment only
Tue - Fri | 10am - 4:30pm
Sat | 10am - 2pm
Cancellation, No Show, and Late Policy
Your time is important and valuable, as is ours.
Appointment confirmation reminders are sent via text and email 48 hours ahead of scheduled appointments. If you are unable to keep your appointment please kindly give 48 - 24 hour notice.
Any appointments that are missed or cancelled with less than 24 hour notice will require payment equal to 50-75% of the scheduled service price.
If you are 10 or more minutes late to your appointment you will be considered a no show and charged 50 - 75% of appointment price, and will need to reschedule your appointment.
If you arrive late and your service is still performed your appointment will be limited as to not impact other guests scheduled appointments.
Return & Refund Policy
Returns are only accepted on unopened & unused items within seven days of original purchase.
Services provided are non-refundable.
Any returned check will be charged an additional $75 fee.